Privacy Policy

1. Introduction

Cinch Home Buyers ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website cinchhomebuyers.com (the "Site"), contact us by phone or email, or submit a request for a cash offer on your property. You might also be interested in explore options for Sell Your Investment Property Fast NC.

By using our Site or engaging with our services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Site or submit personal information to us.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out a form, request a cash offer, or contact us, we may collect:

• Contact information: name, email address, phone number, mailing address
• Property information: property address, property type, condition, number of bedrooms and bathrooms, square footage, any known issues or repairs needed
• Financial information: asking price, mortgage balance, timeline for selling (we never collect bank account numbers, credit card numbers, or Social Security numbers through our website)
• Communication records: messages you send us via email, text, phone, or web forms

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• Device information: browser type, operating system, device type, screen resolution
• Usage data: pages visited, time spent on pages, referring URL, click patterns
• Network information: IP address, approximate geographic location (city/state level)
• Cookies and similar technologies: see Section 4 below for details

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide our services: evaluate your property, prepare cash offers, and facilitate real estate transactions
• Communicate with you: respond to inquiries, send offer details, provide transaction updates, and follow up on your request
• Improve our website: analyze usage patterns, optimize page performance, and enhance user experience
• Marketing communications: send relevant information about our services (you may opt out at any time — see Section 7)
• Legal compliance: comply with applicable laws, regulations, and legal obligations
• Fraud prevention: detect and prevent fraudulent activity or misuse of our services

We will never sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you interact with the pages. For homeowners in nearby areas, see explore options for Sell House During Divorce NC -- Close in 7 Days.

4.2 Cookies We Use

• Essential cookies: required for the Site to function properly (e.g., form submissions, session management)
• Analytics cookies: we use Google Analytics to understand how visitors interact with our Site — pages viewed, time on site, traffic sources, and general geographic location. Google Analytics uses cookies to collect this data in aggregate form
• Marketing cookies: we may use cookies from advertising platforms (such as Google Ads or Meta/Facebook) to measure the effectiveness of our advertising campaigns and to serve relevant ads to people who have visited our Site

4.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of certain features on our Site. For information on managing cookies in your browser, visit your browser's help documentation.

4.4 Google Analytics

We use Google Analytics to collect anonymized data about Site usage. Google Analytics may transfer data to Google servers in the United States. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information, see Google's Privacy Policy. Many sellers also explore see our guide to sell my house fast in Chapel Hill.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: we share information with trusted third-party vendors who assist with our business operations — including title companies, real estate attorneys, closing agents, CRM platforms, email service providers, and analytics tools. These providers are contractually obligated to use your data only for the services they provide to us
• Legal requirements: we may disclose information when required by law, court order, subpoena, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
• Business transfers: if Cinch Home Buyers is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change
• With your consent: we may share information in other circumstances if you provide explicit consent

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Property inquiries: retained for up to 3 years after your last interaction, so we can follow up if market conditions change in your favor
• Transaction records: retained for 7 years as required by North Carolina real estate regulations and tax law
• Marketing contacts: retained until you opt out or request deletion
• Analytics data: aggregated and anonymized data may be retained indefinitely for business analysis

You may request deletion of your personal information at any time (see Section 7).

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: you may request a copy of the personal information we hold about you
• Correction: you may request that we correct inaccurate or incomplete information
• Deletion: you may request that we delete your personal information, subject to legal retention requirements
• Opt out of marketing: you may opt out of marketing communications at any time:
  • Text messages: reply STOP to any message
  • Emails: click the unsubscribe link in any email
  • Phone calls: call us at (919) 751-6768 and request to be placed on our do-not-call list

To exercise any of these rights, contact us using the information in Section 12 below. We will respond to your request within 30 days.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted through our Site
• Restricted access to personal information on a need-to-know basis
• Regular review of our data collection, storage, and processing practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Related: see our guide to sell my house fast in Smithfield.

9. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms, review sites, and partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically.